Look – those bastions of customer service TeleBlend (read more here) have actually honest-to-God answered a trouble ticket. It took three weeks, and they actually said they couldn’t help me, but hey! Progress! Check out their email:
Keep in mind, I didn’t try to cancel through “emails” from the internets, it was through their own trouble-ticket system. Also, my actual trouble ticket was complaining that I couldn’t get through on the support line to cancel my service. So naturally, they tell me just to call them. Bunch of assholes.
Oh well, it’s in the credit card company’s hands now.